FAQs
Frequently Asked Questions
Answers to common questions about our mortgage and loan products.
Can LivingTrust finance my interest to purchase a house?
Yes, LivingTrust offers financing options for home purchases, subject to certain eligibility criteria. To learn more, please visit the branch nearest to you or contact our customer care team directly on +234 916 000 0243 or email info@livingtrustng.com for more details.
What is the maximum loan amount and repayment time for a mortgage loan facility?
This is determined by factors such as age, earnings, and other risk assessment criteria determined during the credit interview. For NHF loans, a contributor is eligible to access a maximum of ₦50m and a maximum tenor of 30 years, also subject to age, earnings, and the number of years left before clocking 60 years of age, among other factors.
How do I make an insurance claim?
In the event of any unforeseen circumstance affecting you or your property (for which you got the mortgage) — including damage due to fire, rain storm, wind, earthquake, etc. — you can make an insurance claim, provided your insurance repayment is up to date and without default, by providing the following documents:
- Application letter to support the claim
- Pictures of the damage to the property
- Your Offer Letter
- Copy of the receipt for payment of the property
- Bill of quantities for the repair of the damage
- Duly completed Insurance Claim Form (available from your branch CSO)
Can I know my mortgage account balance?
This can be availed to you by your Account Officer upon enquiry, and your loan repayment schedule will also suffice, provided you do not have outstanding arrears on the facility.
What interest rate does LivingTrust charge on mortgage facilities?
For mortgages under the NHF, LivingTrust charges an annual interest rate of 6% for periods of up to 30 years (depending on age and income). For mortgages under the Sale of Federal Government Houses programme (SOFGH), we charge an annual interest rate of 9.5% for periods of up to 15 years (depending on your age and income). For Commercial mortgages, interest rates depend on prevailing market rates, with tenors typically ranging between 1 and 10 years.
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